We are committed first and foremost to our patients and their families.
All patients are admitted with physician orders same day, 24 hours a day, 7 days a week.
We contact our patients/families on a daily basis.
We evaluate pain on every call and visit.
We meet the needs of our patients, families, and customers as they define them - by listening first and then responding.
Our attentive staff members respond to pages within 15 minutes.
When entering or leaving a long-term care facility, our staff briefs management on their visit.
We immediately address any concerns or complaints, and attempt to resolve them within a 24-hour period.
We offer bereavement services to patients, families and all staff members of long-term care facilities, hospitals, and assisted living centers.
We continually advocate for all hospice individuals on a national, state and local level.
We educate our communities on hospice and palliative care issues on an ongoing basis.
We ensure a staff with a helpful and positive attitude.